Privacy Policy
Effective Date: 01.01.2025
Welcome to Eterna Ceylon (PVT) LTD. We are committed to upholding the highest standards of privacy and data protection. Your privacy matters deeply to us, and we take our responsibility to safeguard your personal information seriously.
This Privacy Policy outlines how we collect, use, disclose, and protect the personal data you provide when interacting with our website, www.eternaceylon.com, or when communicating with us through forms, email, or other means. Whether you’re a potential client, business partner, or simply exploring our offerings in premium Ceylon spices, this policy is designed to help you understand the nature of the information we collect, why we collect it, and how we handle it with the utmost care and integrity.
We understand the importance of transparency, especially in a digital environment. Therefore, this policy is written to be clear and straightforward — so you can feel confident and informed while using our services or browsing our site. By using our website, you agree to the terms of this Privacy Policy.
If you have any questions or concerns about your data or this policy, we welcome you to contact us directly at info@eternaceylon.com.
1. Who We Are
Eterna Ceylon (PVT) LTD
Registered in Sri Lanka
📧 Email: info@eternaceylon.com
📍 Address: 48/4, Malwatta Lane, Mattakkuliya, Sri Lanka, 01500
🌐 Website: www.eternaceylon.com
2. Information We Collect
We collect personal data when you:
Fill out our contact form
Submit a quote request
The information may include:
Name
Email address
Phone number (optional)
Company name (optional)
Any message or inquiry you submit
We do not collect sensitive personal data unless explicitly provided by you.
3. How We Use Your Information
We use your information to:
Respond to inquiries and quotation requests
Offer personalized support regarding our export services
Improve website performance via Google Analytics
We do not sell, rent, or share your data with third parties.
4. Cookies and Analytics
Our site uses Google Analytics to collect anonymized data like:
Browser and device type
IP address
Pages visited and time spent
You may disable cookies via your browser settings if preferred.
5. Your Rights
You have the right to:
Request a copy of the data we hold about you
Correct inaccurate data, with proper justification and documentation
Request deletion of your data if it was provided through our forms or email
Withdraw consent where applicable
To make a request, contact us at info@eternaceylon.com.
6. Data Security
We take reasonable technical and organizational measures to safeguard your personal data against unauthorized access, misuse, or disclosure.
7. Third Parties
We currently do not share your personal data with any third-party service providers or tools. If this changes, our Privacy Policy will be updated accordingly.
8. Policy Updates
We may update this Privacy Policy occasionally. All changes will be posted on this page with the effective date.
9. Contact Us
If you have any questions or concerns about your privacy or this policy, please reach out to:
Eterna Ceylon (PVT) LTD
info@eternaceylon.com
48/4, Malwatta Lane,
Mattakkuliya,
01500,
Sri Lanka.